I don’t know about you, but I personally hate to
wait. I don’t like being on hold for a very long time
and I don’t like to wait for a very long time.
As we live by the adage, “Do unto others as you would
like them to do unto you”, we don’t like to make our patients
wait either.

I have been to other doctors’ offices where I’ve
had an appointment, let’s say at 10:00 a.m., and wasn’t taken
in to a treatment room until 10:45 a.m. Sure, I understand
that there are emergencies and sometimes a daily schedule
does not always go as planned. However, making people
wait should really be an exception rather than the rule.
When I have to go to the same doctor’s office and always
have to wait 45 minutes to one hour, that is when making
people wait is rude and inappropriate.

Scheduling people for appointments is really an art
form and we are blessed in our office to have those special
people who can really schedule proper appointments
to eliminate any waiting by our patients.
As I said before, there are always emergencies, or
things that will set back a schedule. In these cases, when we
can, we will call you ahead of time, so you can adjust your
schedule appropriately. But, these are really the exceptions,
and not the rules in our office. We treat people the way we
would like to be treated, politely and professionally.

The other part of making your dental visit as convenient
as possible is by getting as much dental treatment as
possible done at each visit. Many of our patients have described
in detail their previous dental appointments at other
offices, where they sat there for hours and had to come
back five or six times in order to complete a procedure.
With the new technology and advances available today,
there is absolutely no reason for that any more. Most root
canals can now be accomplished in one visit, teeth whitening
can be done in one hour, and a cap in no more than
two visits. People are busy and no one wants to spend their
life in a dental chair. Dentistry today can be accomplished
faster, easier, and better than ever before.

We are here to help you with any questions you may
have. Please call 440-892-1810 for a free consultation. As
always, we are here to help you develop and maintain a
healthy smile.

-Dr. Malcmacher

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